Terms of service
These Terms of Service (“Terms”) govern access to and use of and purchases from Lundrea (“Lundrea,” “we,” “us,” or “our”). By using the website or placing an order, you agree to these Terms. If you do not agree, do not use the website or submit an order.
1. Eligibility and accounts
You must be at least the age of majority in your place of residence, or use the website with the involvement and permission of a parent or legal guardian. You are responsible for maintaining the confidentiality of account credentials and for activity under your account. Information you provide must be current, complete, and accurate.
2. Products and wellness information
Lundrea offers sleep, relaxation, ambient-lighting, travel-comfort, and support products. Product descriptions, guides, FAQs, and other website content are provided for general informational and shopping purposes. They are not medical advice, diagnosis, or treatment and are not a substitute for advice from a qualified healthcare professional. Individual comfort and experience can vary.
Stop using a product and seek appropriate professional advice if you experience pain, irritation, breathing difficulty, an allergic reaction, or another adverse effect. Follow product instructions and age, electrical, cleaning, placement, and safety warnings. Aromatherapy products may contain botanical materials or fragrances; review disclosed ingredients and do not use them if you have a known sensitivity.
3. Product information and availability
We try to display product descriptions, colors, dimensions, features, compatibility information, and photographs accurately. Screen settings, lighting, production variations, and measurement methods can cause reasonable differences. We may correct errors, update information, limit quantities, discontinue products, or change availability at any time. Material changes affecting an accepted order will be handled in accordance with applicable law.
4. Prices, taxes, and payment
Prices are shown in the currency displayed on the website and may change before an order is submitted. Applicable shipping charges, discounts, and taxes are displayed before payment when available. You authorize us and our payment service providers to charge the selected payment method for the total shown at checkout. We do not store full payment-card numbers on our own systems.
5. Orders and acceptance
An order confirmation acknowledges that we received your order; it does not necessarily mean the order has been accepted or shipped. We may verify payment, inventory, shipping information, order quantity, fraud risk, or compliance with these Terms before fulfillment. We may reject or cancel an order for legitimate reasons, including unavailable inventory, pricing or listing error, suspected fraud, payment failure, prohibited resale, or inability to ship. If payment was captured for an order we cancel, we will issue an appropriate refund.
6. Shipping, returns, and refunds
Our and form part of these Terms. Review them before ordering. Nothing in these Terms limits non-waivable consumer rights.
7. Reviews, messages, and submitted content
If you submit a product review, photo, question, feedback, or other content, you represent that you have the right to submit it and that it is accurate, lawful, and not misleading, abusive, infringing, or harmful. You grant Lundrea a non-exclusive, worldwide, royalty-free license to host, reproduce, format, translate, display, and use that content for operating, improving, and promoting the store and products, subject to our Privacy Policy. We may moderate or remove content that violates these Terms, but we are not required to publish every submission.
8. Acceptable use
You may not use the website to violate law; infringe intellectual property, privacy, or other rights; transmit malicious code; scrape or interfere with the website or security controls; impersonate another person; submit false information; conduct fraudulent transactions; or harass others. We may restrict access when reasonably necessary to protect customers, the website, or our rights.
9. Intellectual property
The website and its original text, graphics, branding, photographs, arrangement, and other content are owned by or licensed to Lundrea and are protected by applicable intellectual property laws. You may use the website for personal, non-commercial shopping purposes. No license is granted to copy, republish, sell, or exploit website content except with written permission or as allowed by law.
10. Third-party services and links
The website relies on third-party providers for functions such as hosting, payments, analytics, reviews, communications, and delivery. Third-party links or services may have their own terms and privacy practices. We are not responsible for third-party content or services outside our control, but this does not limit responsibility that cannot lawfully be excluded.
11. Privacy
Our explains how personal information is collected, used, disclosed, and protected and how eligible consumers may exercise privacy rights.
12. Disclaimer of warranties
To the maximum extent permitted by law, the website and products are provided on an “as available” basis, subject to any express product description, written warranty, and mandatory consumer guarantees. We do not promise that website access will always be uninterrupted or error-free. Some jurisdictions do not allow certain warranty exclusions, so these exclusions may not apply to you.
13. Limitation of liability
To the maximum extent permitted by law, Lundrea will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from use of the website or products when such losses were not reasonably foreseeable. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury caused by negligence, or any liability or consumer remedy that cannot legally be excluded or limited.
14. Governing law and consumer protections
These Terms are governed by applicable law, without depriving you of mandatory consumer protections available in your place of residence. Any dispute should first be raised with us so we can attempt a good-faith resolution. These Terms do not require you to waive rights that cannot lawfully be waived.
15. Changes and severability
We may update these Terms to reflect legal, operational, or service changes. The revised version will be posted with a new effective date and will apply prospectively unless applicable law requires otherwise. If any provision is found unenforceable, the remaining provisions will continue to the extent permitted by law.
16. Contact
Questions about these Terms may be sent to or through our .