Contact information

Last updated: August 9, 2026

Contact Lundrea

For product questions, order assistance, delivery issues, returns, refunds, privacy requests, or accessibility feedback, contact us using one of the methods below.

For order-related requests, include your order number and the email address used at checkout. Please do not send full payment-card numbers, account passwords, government identification, or other unnecessary sensitive information by email or live chat.

Return requests must be approved before an item is sent. The correct return address and instructions will be provided with an approved return authorization. Do not send returns to an address shown on the original shipping label unless we specifically instruct you to do so.

We respond as soon as reasonably possible during business days. Response time can vary depending on request volume and the information needed to investigate an order.